Sherman Oaks Limo Service
Renting a Limo in Sherman Oaks, California
There are many reasons you may be looking for a limo service in Sherman Oaks, California. Perhaps you’re planning a girls’ or guys’ night out and want to arrive at the party in luxurious style. Maybe you are organizing a work retreat with colleagues and want the experience of getting there as memorable as the venue. Or perhaps you are in charge of transportation for your friend’s wedding and want them to enjoy every aspect of their big day. Whether you are local or just visiting the area, it's essential to know some "limo etiquette" before signing a contract.
Familiarizing yourself with valuable information and a few limo rental tips and tricks will help the process go smoothly. If you've never rented a limo before, or if your limo rental experience is somewhat limited, knowing where to set your expectation for things like limo safety, customer service, types of vehicles, and tipping will result in an enjoyable experience for everyone involved.
Safety
While all limo services share similar qualities that you should look for when it comes to quality, not all provide the level of safety you might expect. Safety precautions and protocols should be a priority when considering a Sherman Oaks limo service. You should request documentation for any limo rental company you are considering doing business with.
Most states, including California, require a commercial driver's license with passenger endorsements, a limousine driver or rental car chauffeur certification, and a background check with fingerprinting conducted by the State of California Vehicle Department of Motor Vehicles. Limo companies must also ensure that background checks and certification applications are submitted to the state. Without the state’s permission, no professional driver is eligible to drive in California. When you request documentation, check that all certificates and licenses are up to date.
The best limo rental services in Sherman Oaks will also be prepared for unforeseen mishaps or accidents. Be sure to inquire if they have safety precautions in place should something go wrong. As obvious as it may seem, check that the limo you'll be renting has gear like jumper cables and tire-changing tools. You might also ask if they carry a toolbox for simple mechanical repairs. In fact, it's not a bad idea to ask if you're driver knows how to change a tire or address unexpected engine failures.
Of course, when it comes to mechanical failures, prevention is the best medicine. Be sure to ask how often their vehicles are inspected for safety issues. If a limo company is hesitant to share this with you, move on to the next company you’re considering. If they’re not proud of how they maintain their fleet, you have every reason to doubt that they prioritize your safety.
Ask if your limo is equipped with a first aid kit and a flare gun. You will also want to know that the company has prepared for a medical emergency. The best Sherman Oaks limousine services will not only be glad you asked but will happily explain how their drivers are trained in emergency response protocols. All safety rules and regulations should also be posted and shared accordingly.
Many limo companies near Sherman Oaks will go above and beyond with chauffeur safety training by requiring additional certifications. The National Safety Council, for instance, offers defensive driving courses to professional drivers. Ask any limo service you’re considering if their drivers have these certifications. You should be surprised if they don’t because most limo companies require this to help maintain a consistent safety record.
Finally, the most reputable limo rental services will protect your safety by securing exceptional insurance policies. They should hold commercial insurance covering physical damage, liability, and personal injury for them and all passengers. Always check the company’s insurance before reserving a limo.
Customer Service
Exceptional customer service should be the norm for every luxury transportation limo service. After all, once you get beyond the luxurious vehicles, customer service is truly what the industry is all about! You deserve nothing less than the highest quality of service. When you and your guests feel welcomed and appreciated, you'll be more likely to leave a positive review and become a returning customer. While shopping for your Sherman Oaks limo rental, pay attention to how you are treated, from inquiry and reservation to signing the contract and the final goodbye.
Here are a few things to look for:
Communication
Does the company value communication? Check if their website and social media pages are up to date; a company that doesn't maintain its major marketing portals will likely lack in other forms of communication as well.
Social media sites can also be a great place to look for feedback from previous clients. You can often tell a lot about a limo company by their reviews and if and how they respond to customer complaints. Remember, the best limo companies want your feedback to identify what they can improve upon.
Booking Process
Although there is a lot to think about when renting a limo, the booking process should be easy to understand and navigate. A seamless booking process often includes elements like instant online quotes, the ability to book electronically, and a system that allows you to make special requests easily. You should also receive instant booking confirmation and copies of all documentation.
Professional Drivers & Chauffeurs
Is your driver polite and professionally dressed? Drivers should be dressed to a T, be kind, and welcome you with a smile. If this isn't consistently taught to and offered by employees, the company has a significant customer service issue. Nothing can ruin a luxury transportation experience like a cranky driver.
Types of Vehicles
Every limo experience is different because every occasion is different. The best limo services will have a wide selection of vehicles within their fleet. Knowing the most common types is essential to discern which companies have the best selection.
Executive sedans are the smallest luxury vehicles and typically seat four passengers. Consider these for smaller work outings and close friend getaways.
Need something bigger? A luxury passenger van will suffice. With the ability to seat eleven or more passengers, this vehicle allows you to travel in roomy style. The best vans will include a leather interior, tinted windows, and sleek black exteriors (although they come in many colors).
A Classic Stretch Limo is the iconic limousine you probably associate with wedding parties, proms, and other memorable experiences. Comfortable seating and a fully stocked bar are favorite amenities, as are state-of-the-art light and sound systems.
One of the largest vehicles in many fleets is a party bus. Party buses are very popular for all types of parties and celebrations. With plenty of seating, thrilling light displays, and spacious dance areas, you and thirty or so of your closest friends can have the party of a lifetime and a night to remember!
Tipping
Now that you have a general idea of what to look for in a limo service, it's essential to know some etiquette regarding tipping. Drivers will often go above and beyond the minimum to accommodate every customer's needs and expect a tip for doing so. Whether a limo rental in Sherman Oaks, California, or Philadelphia, Pennsylvania, it's customary to tip your driver 15 to 20 percent. Most, by the way, prefer a cash tip, but any type of tipping is usually acceptable.
Some Sherman Oaks limo services, however, prefer to collect tips upfront. Be sure to ask or check your receipt or invoice to see if a tip was automatically included in your charges.
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